Shipping Policy — Deep Health Consultancy

Order Processing

Deep Health Consultancy processes orders after payment has been received and verified. Processing times may vary depending on product availability and supplier arrangements.

Delivery Within Kenya

We currently offer domestic shipping within Kenya. Our standard shipping option is displayed at checkout, with a listed delivery estimate of 3–5 business days where applicable.

Delivery times are estimates and may vary depending on the delivery location, supplier processing, courier availability, weather, public holidays, or other circumstances beyond our control.

Shipping Charges

The shipping fee applicable to your order will be displayed at checkout before you complete your purchase. Any additional delivery charges will be communicated where applicable.

Order Tracking and Delays

If your order is delayed or you need an update, contact us with your order number. We will check with our supplier or delivery partner and provide an update where possible.

Incorrect Delivery Details

Customers are responsible for providing accurate delivery addresses and contact details. Incorrect or incomplete information may delay delivery or result in additional delivery arrangements.

Damaged or Missing Orders

If your order arrives damaged, incomplete, or does not arrive within the communicated timeframe, please contact us so we can investigate and advise on the next steps.

International Shipping

International delivery is not currently guaranteed. Please contact us before placing an international order to confirm availability and charges.

Contact Us

Email: deephealthconsultancyke@gmail.com

Phone: 0704925577

Thank you for choosing Deep Health Consultancy.